Inclusive, Accessible Communication Capabilities

Sign Language at Scale

Inclusive, Accessible Communication Capabilities

Did you know that a lot of d/Deaf people want or need information to be presented in their primary language, British Sign Language?

Towards Deaf Equity with British Sign Language

How important is it to you that your customers understand your product offering, the terms and conditions, and any promotions you are running? Your customer communications team sweat to craft effective messaging, but it’s quite likely that a large number of your prospects and customers are missing out.

Something as simple as a QR code can help Deaf residents have access to the same information as everyone else, enabling them to partake in the planning process during the consultation period.



Quite interesting…


d/Deaf Matters

Amplifying Efficiency and Mitigating Risk Wtih Automated Sign Language Translations

Automated sign language translations and AI-driven sign language solutions at scale can transform the efficiency of organisations. A pioneering approach streamlines operations and helps control risk, bringing benefits from economies of scale.

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Enhancing Quality of Service and Engagement with Sign Language

The quest for improved customer service and enhanced engagement is a constant pursuit. Managers and Leaders can stand out as they usher in a new era of meaningful interactions and lasting customer engagement.

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Empowering Excellence - The Transformative Impact of Sign Language Translations on Customer Service

Discover how British Sign Language at scale amplifies customer satisfaction, maximizes efficiency, and ushers in significant cost savings.

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d/Deaf, Deaf, deaf - What does it mean? Why does it matter?

Have you ever come across the terms "big D" and "little d" when referring to the Deaf community? Let's demystify this intriguing concept and delve into what it truly means.

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Efficiency, value, return-on-investment (ROI)

Strengthen consumer relations and empower self-service for a leaner, loyal customer.

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Inclusive, Accessible Communication Capabilities

Written words are not enough - many d/Deaf people rely on British Sign Language and have limited or even no access to reading.

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Why sign language - not reading - may be your only valid option

Many people who use British Sign Language find reading difficult. English is a different langauge, and hard to learn when you don't know how words sound.

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What are the legal and regulatory requirements around sign language?

The importance of accessibility cannot be overstated. For managers and leaders of large organisations, compliance with legal and regulatory requirements is not only a matter of good business practice but also a moral obligation and regulatory requirement.

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Elevate public perception and reduce compaints with the power of accessible communication

Your reputation and brand perception can be influenced by how effective you are at customer communications. Extending your accessibility ambitions to sign language can be a key differentiator.

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Real AI solving real problems

Cassie looks great, but few would mistake her for anything but a super-advanced avatar. So why would anyone ask that's not real is it?"

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People first, robots second

Find out why some content should have human beings delivering translations.

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See a 23% Improvement In Service Uptake with Accessible Customer Communications

Clear, accessible communication that customers want to consume is the key to unlock high levels of service uptake and customer engagement, and reduces costly "Did not attend" rates.

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Reach 87,000 more homes

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