Customer-specific information, and general-purpose notices on the web, emails and posted letters.
Information notices and instructions on the web, leaflets, signage, emails and posted letters.
Live announcements and information on large digital screens and on travellers’ phones.
Automated sign language translations and AI-driven sign language solutions at scale can transform the efficiency of organisations. A pioneering approach streamlines operations and helps control risk, bringing benefits from economies of scale.
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The quest for improved customer service and enhanced engagement is a constant pursuit. Managers and Leaders can stand out as they usher in a new era of meaningful interactions and lasting customer engagement.
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Discover how British Sign Language at scale amplifies customer satisfaction, maximizes efficiency, and ushers in significant cost savings.
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Have you ever come across the terms "big D" and "little d" when referring to the Deaf community? Let's demystify this intriguing concept and delve into what it truly means.
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Strengthen consumer relations and empower self-service for a leaner, loyal customer.
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Written words are not enough - many d/Deaf people rely on British Sign Language and have limited or even no access to reading.
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Many people who use British Sign Language find reading difficult. English is a different langauge, and hard to learn when you don't know how words sound.
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The importance of accessibility cannot be overstated. For managers and leaders of large organisations, compliance with legal and regulatory requirements is not only a matter of good business practice but also a moral obligation and regulatory requirement.
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Your reputation and brand perception can be influenced by how effective you are at customer communications. Extending your accessibility ambitions to sign language can be a key differentiator.
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Cassie looks great, but few would mistake her for anything but a super-advanced avatar. So why would anyone ask that's not real is it?"
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Find out why some content should have human beings delivering translations.
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Clear, accessible communication that customers want to consume is the key to unlock high levels of service uptake and customer engagement, and reduces costly "Did not attend" rates.
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